Refund and Cancellation Policy

Refunds:

Classes are non-refundable. However, if you cancel at least 48 hours before your scheduled class due to illness or an emergency, we allow a one-time reschedule at no additional cost.

No Show & Rescheduling:

Our classes are at a discounted rate and space is limited. Failure to cancel or reschedule at least 24 hours before your scheduled class will be considered a "no show," and no refund will be issued. You will need to book another class, and a $15 rescheduling fee will apply to your next class.

Late to Class:

Punctuality is important out of respect for all participants and the instructional process. If you arrive more than 15 minutes late to class, you will be required to reschedule, and a $15 rescheduling fee will apply to your next class.

Class Cancellation:

Customers will receive a full refund or credit to reschedule if Ruby CPR cancels a class due to weather or other unforeseen circumstances. To inquire about a cancellation, please contact us by phone.
* No Shows or Late to Class will be charged the full class price. A $15 rescheduling fee will apply to book a new class. *